Registered 501(c)(3) nonprofit organization

For a free consultation:(772) 262-9721

Senior Support Solutions Corp ("we," "us," or "our") operates the website myseniorsupportsolutions.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site or use our services.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a. Information You Provide Directly

When you contact us, request a consultation, sign up to volunteer, or make a donation, we may collect:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Information about your loved one's care needs (only what you choose to share with us)
  • Payment/billing information (for donations, processed securely through our payment provider)
b. Information Collected Automatically

When you visit our Site, we may automatically collect certain information through cookies and similar technologies, including:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the Site
  • Referring website

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide placement consultation services
  • Process donations and send donation receipts
  • Communicate with volunteers
  • Improve our Site and services
  • Send updates about our programs (only if you've opted in)

3. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Payment processors — donations made through our Site are processed by Givebutter, a third-party donation platform. Givebutter's own privacy policy governs how they handle your payment and donation information.
  • Service providers — we use standard email delivery services to receive and respond to placement requests, volunteer applications, and donation inquiries submitted through our forms.
  • Legal requirements — we may disclose information if required to do so by law, or in response to valid legal requests.

4. Cookies and Tracking Technologies

Our Site does not currently use third-party advertising or analytics tracking cookies. We may use basic cookies necessary for the Site to function correctly (for example, to keep you logged in to an account). If this changes in the future, we will update this policy accordingly.

5. Data Retention

We retain the information we collect for as long as necessary to provide our services, respond to your inquiries, comply with our legal obligations, and maintain accurate records, after which it is securely deleted or anonymized.

6. Your Rights and Choices

You may:

  • Opt out of promotional emails at any time by contacting us using the information below
  • Request access to, correction of, or deletion of the personal information we hold about you
  • Ask us questions about how your information is used

To exercise any of these rights, contact us using the information in Section 9 below.

7. Children's Privacy

Our Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: